Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website or use an online service.

Cookies help websites remember information about your visit, preferences, and activities, making your experience more efficient and personalized.

Cookies may be temporary (session cookies) or remain on your device for a longer period (persistent cookies).

Why We Use Cookies

RentZeno uses cookies and similar technologies to:

• Operate and maintain the Platform;
• Improve user experience;
• Remember user preferences;
• Enhance security;
• Prevent fraud and unauthorized access;
• Analyze Platform usage;
• Improve performance and functionality;
• Measure marketing effectiveness;
• Provide relevant content and services.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the operation, security, and functionality of the Platform and cannot ordinarily be disabled without affecting core Platform services.

They may be used for:

• User authentication;
• Login sessions;
• Security monitoring;
• Fraud prevention;
• Account management;
• Load balancing;
• Platform functionality.

Without these cookies, certain features may not operate correctly.

Performance and Analytics Cookies

These cookies help us understand how users interact with the Platform.

They may collect information such as:

• Pages visited;
• Time spent on pages;
• Search behavior;
• Traffic sources;
• Device and browser information;
• Error reports.

This information helps us improve Platform performance and user experience.

Preference Cookies

These cookies allow the Platform to remember your preferences and settings. Examples include:

• Saved searches;
• Language preferences;
• Login preferences;
• User interface settings;
• Location preferences.

These cookies help provide a more personalized experience.

Functional Cookies

Functional cookies enable enhanced features and services, including:

• Session management;
• Form completion assistance;
• User experience enhancements;
• Feature customization.

Marketing and Advertising Cookies

Where applicable, we may use marketing cookies to:

• Measure campaign effectiveness;
• Deliver relevant advertisements;
• Understand advertising performance;
• Prevent repetitive advertising.

These cookies may be used to display advertisements and promotional content based on a user's interaction with the Platform and to measure the effectiveness of advertising campaigns.

Third-Party Cookies

Certain third-party service providers may use cookies or similar technologies to collect information regarding user interactions with the Platform and other websites in order to provide analytics, measure advertising performance, personalize content, or deliver relevant advertisements. RentZeno does not control the cookie practices of such third parties, and users are encouraged to review the privacy policies of those providers. RentZeno may use trusted third-party services that place cookies or similar technologies on our behalf.

Such providers may include:

• Analytics providers;
• Cloud hosting providers;
• Payment service providers;
• Security and fraud prevention services;
• Marketing and advertising partners.

Similar Technologies

In addition to cookies, we may use technologies such as:

• Web beacons;
• Pixels;
• Tags;
• Local storage;
• Session storage;
• Device identifiers.

These technologies help us improve functionality, security, analytics, and service delivery.

Managing Cookies

Most web browsers allow users to control cookie settings.

Users may:

• Delete existing cookies;
• Block cookies;
• Configure browser settings to reject cookies;
• Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect Platform functionality and user experience.

Some services may become unavailable or operate improperly if essential cookies are disabled.

Cookie Preferences

Where available, users may manage their cookie preferences through the cookie consent banner, cookie preference centre, browser settings, or device settings. Users may modify or withdraw cookie preferences at any time, subject to the limitations described in this Policy. Users may withdraw previously provided consent for non-essential cookies at any time through available cookie preference settings. Withdrawal of consent may affect certain personalized features but will not affect essential Platform functionality.

Cookie Retention

Cookie retention periods vary depending on their purpose. Some cookies are automatically deleted when a browsing session ends, while others may remain stored on your device until they expire or are manually deleted. Session cookies are generally deleted when the user closes the browser or application. Persistent cookies may remain on the user's device for a longer period until they expire or are deleted by the user.

Data Protection

Information collected through cookies and similar technologies may be combined with Personal Data collected through the Platform and shall be processed in accordance with our Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023.

Changes to This Cookie Policy

RentZeno may modify or update this Cookie Policy from time to time.

Updated versions will be published on the Platform and shall become effective upon publication unless otherwise stated. Users are encouraged to periodically review this Cookie Policy to remain informed about our use of cookies and similar technologies.

Continued use of the Platform after any update constitutes acceptance of the revised Cookie Policy.

For privacy-related queries, cookie preferences, or data protection concerns, users may contact the Data Protection and Grievance Officer at assist@rentzeno.com

Users are encouraged to review this Cookie Policy carefully to understand how cookies and similar technologies are used on the Platform.

Contact Us

RentZeno Registered Office: 44/4 Adarsh Mohalla, Nabha Gate, Sangrur 148001 PB, India

Email: support@rentzeno.com

Website: https://rentzeno.com/

Grievance Officer Email: assist@rentzeno.com